Return & Refund Policy

We carefully check every product before dispatch. However, in rare cases of damage or defect, we offer returns and refunds under strict conditions.

Return & Refund Guidelines:

• Return or refund requests must be raised within 24 hours of delivery.

• Returns are accepted only if the product is broken, damaged, or defective.

• A clear, continuous unboxing video is mandatory.

• The video must clearly show:

  • Sealed parcel

  • Full opening process

  • Visible damage or defect

• ⚠️ Without an unboxing video, no return or refund will be approved.

• Returns are not accepted for:

  • Color variations due to screen or lighting

  • Change of mind or personal preference

  • Used, worn, or customer-damaged items

  • Requests made after 24 hours

• Approved refunds are processed within 5–7 working days to the original payment method.